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 3/17/2016 5:24 PM
 
Hi everyone, this is my first time using vBackup. I got stuck trying to backup a Windows Server 2012 VM. Not sure what is wrong, need help understanding the log. I am using VDDK 6.01, I haven't tried VDDK 5.1 or 5.5 yet. vBackup is running on Windows 7. Log posted below. What am I missing?

Thanks for any help!

================================== LOG START ==================================
Thinware(R) vBackup(R)
Version: 4.0.2.2754 (Version 4.0, Update 2)
Copyright (c) 2009-2016 Thinware, Inc. All rights reserved.
Visit us at: www.vbackup.com
Process Started: 3/17/2016 2:56:30 PM
Application Settings:
- SMTP Server =
- SMTP Username =
- SMTP Password =
- SMTP From Address =
- Notification Recipients =
- VMware Virtual Disk Manager Application Directory = C:\VMwareSDDK\bin
- Disable VMware Virtual Disk Manager Logging = True
Execution Arguments:
- Virtual Machine = Windows Server 2012
- Server = 10.154.32.7:22
- Server Username = root
- Server Password = **********
- Job = Test
- Job Type = Backup-Image-SSH
- Backup Root = C:\ESXiBackup
- Disk Exclusion = None
- Backups to Keep = 3
- Quiesce Guest File System = True
- Snapshot Virtual Machine Memory = False
- Create Snapshot Task Timeout = 15
- Remove Snapshot Task Timeout = 15
- Encrypt Temporary Password File = True
- Compression Level = None
- Maximum Log Size = 1024
- Backup Type = Image-Full
SMTP server not provided, e-mail notification is disabled.
Server Platform: VMware ESXi 5.5.0 1623387
Virtual Machine Guest OS: Microsoft Windows Server 2012 (64-bit)
License:
- Type: Perpetual
- Status: Active
- Edition in Use: Standard
Backup Folder: C:\ESXiBackup\Windows Server 2012
Backup: 160317_145642
No existing temporary snapshots found.
Temporary Snapshot: vBackup-TMP-160317_145642
VMware Virtual Disk Manager: VMware Virtual Disk Manager - build 2942432
VMware Virtual Disk Manager response for Hard disk 1: [datastore1] Windows Server 2012/Windows Server 2012-000003.vmdk:
VixDiskLib: Invalid configuration file parameter. Failed to read configuration file.

Can't create connection.

E Unable to complete backup. Unable to verify successful transfer of virtual machine virtual disk file C:\ESXiBackup\Windows Server 2012\160317_145642\Windows Server 2012-000003.vmdk.
Temporary snapshot removed.
Temporary files successfully removed.
Backup data folder deleted in cleaning up after job failure.
Process Completed: 3/17/2016 2:58:08 PM
Elapsed Time: 1 minute and 38 seconds
New Post
 3/17/2016 5:28 PM
 
Here is some more info that I copied from the console, I hope this helps.

Thinware(R) vBackup(R)
Version: 4.0.2.2754 (Version 4.0, Update 2)
Copyright (c) 2009-2016 Thinware, Inc. All rights reserved.
Visit us at: www.vbackup.com
________________________________________________________________________________

Process Started: 3/17/2016 2:46:45 PM

Application Settings:
- SMTP Server =
- SMTP Username =
- SMTP Password =
- SMTP From Address =
- Notification Recipients =
- VMware Virtual Disk Manager Application Directory = C:\VMwareSDDK\bin
- Disable VMware Virtual Disk Manager Logging = True

Execution Arguments:
- Virtual Machine = Windows Server 2012
- Server = 10.154.32.7:22
- Server Username = root
- Server Password = **********
- Job = Test
- Job Type = Backup-Image-SSH
- Backup Root = C:\ESXi Backup
- Disk Exclusion = None
- Backups To Keep = 3
- Quiesce Guest File System = True
- Snapshot Virtual Machine Memory = False
- Create Snapshot Task Timeout = 15
- Remove Snapshot Task Timeout = 15
- Encrypt Temporary Password File = True
- Compression Level = None
- Maximum Log Size = 1024
- Backup Type = Image-Full

Validating settings...

SMTP server not provided, e-mail notification is disabled.

Attempting to ping server... Server responded to ping.

Establishing connection to server...

One or more certificate problems encountered while establishing connection
to https://10.154.32.7/sdk:

* A certification chain processed correctly, but terminated in a root cer
tificate which isn't trusted by the trust provider.
* The certificate's CN name does not match the passed value.

Server Platform: VMware ESXi 5.5.0 1623387

Hypervisor property for 10.154.32.7 updated.

Verifying virtual machine exists on server... Virtual machine located successful
ly.

Virtual Machine Guest OS: Microsoft Windows Server 2012 (64-bit)

GuestOS property for Windows Server 2012 updated.

Validating license... License validated.

License:
- Type: Perpetual
- Status: Active
- Edition in Use: Standard

Checking for licensing issues... No licensing issues found.

Checking for feature usage issues... No feature usage issues found.

Backup Folder: C:\ESXiBackup\Windows Server 2012

Backup: 160317_144657

Log File: C:\ESXiBackup\Windows Server 2012\vBackup.log

Executing backup job...

Checking for existing temporary snapshot(s)... No temporary snapshots found.

Creating folder for backup data... Done.

Retrieving virtual machine ID... Virtual Machine ID: 2

Creating temporary snapshot...

Creating temporary snapshot... Done.

Obtaining reference to temporary snapshot... Done.

Temporary Snapshot: vBackup-TMP-160317_144657

Copying virtual machine configuration file... Done.

Checking for duplicate virtual disk file names... None found.

Copying virtual machine virtual disk file(s)...

VMware Virtual Disk Manager: VMware Virtual Disk Manager - build 2942432

Hard disk 1: [datastore1] Windows Server 2012/Windows Server 2012-000003.vmdk

VMware Virtual Disk Manager response for Hard disk 1: [datastore1] Windows Serve
r 2012/Windows Server 2012-000003.vmdk:
VixDiskLib: Invalid configuration file parameter. Failed to read configuratio
n file.
Can't create connection.

CRITICAL: Unable to verify successful transfer of virtual machine virtual disk f
ile C:\ESXiBackup\Windows Server 2012\160317_144657\Windows Server 2012-000003.
vmdk.

CRITICAL: Unable to complete backup.

Retrieving temporary snapshot ID... Snapshot ID: 3

Removing temporary snapshot...

New Post
 3/17/2016 5:43 PM
Accepted Answer 
The error you are getting from VMware Virtual Disk Manager is “Can't create connection”. I know this sounds strange, but VMware Virtual Disk Manager in VMware Virtual Disk Development Kit (VDDK) 6.0 is not compatible with ESXi 6.0. You actually need to use VDDK 5.5 (we recommend version 5.5.4).

Also, the versioning system that VMware uses is a little misleading as well. Actually the version of the APIs you use is based on the integration solution, not the vSphere version. We built vBackup 4.x on VMware Virtual Disk Manager in VDDK 5.5.4 and VMware Disk Mount in VDDK 5.1.4. Starting with vBackup 4.0.1 you have the ability to specify a different version of VDDK to be used for VMware Virtual Disk Manager and VMware Disk Mount.

Hope this helps.
New Post
 3/22/2016 3:12 PM
 
>The error you are getting from VMware Virtual Disk Manager is “Can't create connection”.
Ah ok, that makes sense.

>You actually need to use VDDK 5.5 (we recommend version 5.5.4).
Thank you! I will try that out. If you don't hear back from me then you can assume it worked.


Many thanks for the timely support!
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