License error after I add the machine into an Active Directory domain - Discussions

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License error after I add the machine into an Active Directory domain

12/5/2014 2:32 PM

Nick

Joined: 10/2/2014

Posts: 2

License error after I add the machine into an Active Directory domain

Hi everyone,

I have a problem; I add the machine where the Thinware was installed into an Windows AD, and after that I receive License error. Until then, everything was fine. Now, the Hardware ID is marked with red colour.

The license type was STANDARD.

What I should do now?

Thank you!

12/6/2014 4:05 PM

vBackup Team

Joined: 2/25/2011

Posts: 381

Re: License error after I add the machine into an Active Directory domain

Just request a new license with the new hardware ID and you should be good to go.

With Advanced and Professional Edition licenses we can reactivate the license with the new hardware ID, with Standard (free) Edition licenses it is just easier to request a new one.

Hope this helps.

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License error after I add the machine into an Active Directory domain