Hi,

I have the Problem that I can not Backup my VM Machines. I always get the Error Message "Unable to complete backup. Unable to retrieve virtual machine ID. Error while creating 'virtualmachine' file. Access denied."
Tried already with root Access rights, but I'll get the same Error. The Backup User I created on the ESXi has all rights. Also I did not use any special Characters at the Password. SSH is activated. The configuration of vBackup was running correctly with the User. Hope someone can help me with this.

vBackup Verion: Standard 4.0.2.2754
vSphere 6 Hypervisor: VMware ESXi 6.0.0 3029758
VMware VDDK: 5.1.0.774844
Backup Server OS: Windows 7 Enterprise 64x

================================== LOG START ==================================
Thinware(R) vBackup(R)
Version: 4.0.2.2754 (Version 4.0, Update 2)
Copyright (c) 2009-2016 Thinware, Inc. All rights reserved.
Visit us at: www.vbackup.com
Process Started: 04.04.2017 10:14:24
Application Settings:
- SMTP Server =
- SMTP Username =
- SMTP Password =
- SMTP From Address =
- Notification Recipients =
- VMware Virtual Disk Manager Application Directory = C:\Program Files (x86)\VMware\VMware Virtual Disk Development Kit\bin
- Disable VMware Virtual Disk Manager Logging = True
Execution Arguments:
- Virtual Machine = SPO-FS-100
- Server = SPO-ESX-001.sports.local:22
- Server Username = vBackup
- Server Password = ********
- Job = Backup SPO-FS-100
- Job Type = Backup-Image-SSH
- Backup Root = Y:\
- Disk Exclusion = None
- Backups to Keep = 2
- Quiesce Guest File System = False
- Snapshot Virtual Machine Memory = True
- Create Snapshot Task Timeout = 15
- Remove Snapshot Task Timeout = 15
- Encrypt Temporary Password File = True
- Compression Level = None
- Maximum Log Size = 1024
- Backup Type = Image-Full
SMTP server not provided, e-mail notification is disabled.
Server Platform: VMware ESXi 6.0.0 3029758
Virtual Machine Guest OS: Microsoft Windows Server 2012 (64-bit)
License:
- Type: Perpetual
- Status: Active
- Edition in Use: Standard
Backup Folder: Y:\SPO-FS-100
Backup: 170404_101437
No existing temporary snapshots found.
E Unable to complete backup. Unable to retrieve virtual machine ID. Error while creating 'virtualmachine' file. Access denied.
Temporary files successfully removed.
Backup data folder deleted in cleaning up after job failure.
Process Completed: 04.04.2017 10:14:40
Elapsed Time: 16 seconds