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ForumsForumsThinware vBacku...Thinware vBacku...DiscussionsDiscussionsUnable to create temporary snapshot. Create snapshot failed.Unable to create temporary snapshot. Create snapshot failed.
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 5/22/2015 5:15 AM
 
what's wrong ?.?


================================== LOG START ==================================
Thinware(R) vBackup(R)
Version: 4.0.0.2708 (Version 4.0)
Copyright (c) 2009-2014 Thinware, Inc. All rights reserved.
Visit us at: www.vbackup.com
Process Started: 2015/5/22 17:26:15
Application Settings:
- SMTP Server =
- SMTP Username =
- SMTP Password =
- SMTP From Address =
- Notification Recipients =
- VMware Virtual Disk Development Kit Install Path = C:\Program Files\VMware\VMware Virtual Disk Development Kit
Execution Arguments:
- Virtual Machine = Win2008r2_IIS
- Server = 192.168.3.9:22
- Server Username = root
- Server Password = **********
- Job = vmbackup1
- Job Type = Backup-Image-SSH
- Backup Root = G:\
- Disk Exclusion = None
- Backups to Keep = 1
- Quiesce Guest File System = True
- Create Snapshot Task Timeout = 15
- Remove Snapshot Task Timeout = 15
- Encrypt Temporary Password File = True
- Compression Level = None
- Maximum Log Size = 1024
- Backup Type = Image-Full
SMTP server not provided, e-mail notification is disabled.
Server Platform: VMware ESXi 4.1.0 260247
Virtual Machine Guest OS: Microsoft Windows Server 2008 R2 (64-bit)
License:
- Type: Perpetual
- Status: Active
- Edition in Use: Standard
Backup Folder: G:\\Win2008r2_IIS
Backup: 150522_172623
No existing temporary snapshots found.
E Unable to complete backup. Unable to create temporary snapshot. Create snapshot failed.
Backup data folder deleted in cleaning up after job failure.
Process Completed: 2015/5/22 17:26:35
Elapsed Time: 20 seconds
New Post
 5/22/2015 12:02 PM
 
 Modified By vBackup Team  on 5/22/2015 10:03:33 AM

The error you are getting is "Unable to create temporary snapshot. Create snapshot failed". This means that the host server was unable to create a snapshot of the virtual machine which is required for the backup job to complete. Since the error happened on the host server you will need to research the cause and full error reporting in the VM's event log on the host server.

Also, with the PR5 release of version 4.0.1 (available for download on our website) we have added an option to achieve consistent backup by including virtual machine memory in snapshot (as an alternative to quiescing the guest file system - when snapshot quiescing errors are unable to be easily resolved). You may find this helpful in troubleshooting.

Hope this helps. Please let us know if you need further assistance.

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ForumsForumsThinware vBacku...Thinware vBacku...DiscussionsDiscussionsUnable to create temporary snapshot. Create snapshot failed.Unable to create temporary snapshot. Create snapshot failed.

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