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Mounted backups empty

4/29/2015 2:56 AM

jbrandligt

Joined: 4/17/2015

Posts: 2

Mounted backups empty

Modified By jbrandligt on 4/30/2015 2:14:06 AM

Hi, I have backup jobs running for Windows XP, 8 end Server 2012. I can mount the backup of the XP machine just fine, but when I mount the backups for 8 or Server 2012, the mounted disks are empty. Nothing is displayed in the explorer, but it shows space is in use. Is this a known issue, or can I do something to fix this? Thanks for your help.

Regards Jeroen

Update: I am using VDDK version 5.1, because the VMware-mount utility is missing in newer versions and I am connecting to a ESXi 6.0 host.

Resolved: My mistake, I did not select the appropriate volume to mount. It defaults to volume 1 and in this case it needs to mount volume 2.

4/30/2015 6:01 PM

vBackup Team

Joined: 2/25/2011

Posts: 381

Re: Mounted backups empty

Can you download and install vBackup version 4.0.1 PR5? In this version we added the ability to test all disks in a backup (from the backups list) in vBackup Client. Simply right-click the backup and click Test Disks. Please reply with the results of the test.

PLEASE NOTE: You do not need to uninstall version 4.0. Just download the version 4.0.1 PR5 zip file from our website and follow the instructions in the included readme.txt.

5/1/2015 2:25 AM

jbrandligt

Joined: 4/17/2015

Posts: 2

Re: Mounted backups empty

Thanks for your reply, but my issue has been resolved. I did edit the original post and changed the status to resolved earlier ;)

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