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Joined: 1/27/2016
Posts: 2
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Hello,
I'm using free editions of Thinware vBackup and Esxi 6.0 but I can´t get vBackup to backup my virtual hosts from Esxi.
Below I send console log and backup log. Thank you in advance for your suggestions on how to fix this.
CONSOLE LOG:
Thinware(R) vBackup(R)
Version: 4.0.1.2747 (Version 4.0, Update 1)
Copyright (c) 2009-2015 Thinware, Inc. All rights reserved.
Visit us at: www.vbackup.com
________________________________________________________________________________
Process Started: 27/01/2016 15:22:24
Application Settings:
- SMTP Server =
- SMTP Username =
- SMTP Password =
- SMTP From Address =
- Notification Recipients =
- VMware Virtual Disk Manager Application Directory = C:\Program Files (x86)
\VMware-vix-disklib\bi
Execution Arguments:
- Virtual Machine = owncloud
- Server = 192.168.3.38:22
- Server Username = root
- Server Password = ***********
- Job = owc backup
- Job Type = Backup-Image-SSH
- Backup Root = C:\b
- Disk Exclusion = None
- Backups To Keep = 5
- Quiesce Guest File System = False
- Snapshot Virtual Machine Memory = False
- Create Snapshot Task Timeout = 15
- Remove Snapshot Task Timeout = 15
- Encrypt Temporary Password File = False
- Compression Level = None
- Maximum Log Size = 1024
- Backup Type = Image-Full
- Debug = after
Validating settings...
SMTP server not provided, e-mail notification is disabled.
Attempting to ping server... Server responded to ping.
Establishing connection to server...
One or more certificate problems encountered while establishing connection
to https://192.168.3.38/sdk:
* A certification chain processed correctly, but terminated in a root cer
tificate which isn't trusted by the trust provider.
* The certificate's CN name does not match the passed value.
Server Platform: VMware ESXi 6.0.0 3073146
Hypervisor property for 192.168.3.38 updated.
Verifying virtual machine exists on server... Virtual machine located successfully.
Virtual Machine Guest OS: Ubuntu Linux (64-bit)
GuestOS property for owncloud updated.
Validating license... License validated.
License:
- Type: Perpetual
- Status: Active
- Edition in Use: Standard
Checking for licensing issues... No licensing issues found.
Checking for feature usage issues... No feature usage issues found.
Backup Folder: C:\b\owncloud
Backup: 160127_152240
Log File: C:\b\owncloud\vBackup.log
Executing backup job...
Checking for existing temporary snapshot(s)... No temporary snapshots found.
Creating folder for backup data... Done.
Retrieving virtual machine ID... Virtual Machine ID: 8
Creating temporary snapshot... Done.
Obtaining reference to temporary snapshot... Done.
Temporary Snapshot: vBackup-TMP-160127_152240
Copying virtual machine configuration file... Done.
Checking for duplicate virtual disk file names... None found.
Copying virtual machine virtual disk file(s)...
VMware Virtual Disk Manager: VMware Virtual Disk Manager - build 2498720
Hard disk 1: [OWC-DISK] owncloud/owncloud.vmdk
VMware Virtual Disk Manager response for Hard disk 1: [OWC-DISK] owncloud/owncloud.vmdk:
VixDiskLib: Invalid configuration file parameter. Failed to read configuration file.
Can't create connection.
CRITICAL: Unable to verify successful transfer of virtual machine virtual disk file C:\b\owncloud\160127_152240\owncloud.vmdk.
CRITICAL: Unable to complete backup.
Retrieving temporary snapshot ID... Snapshot ID: 15
Removing temporary snapshot... Done.
Debug mode enabled, bypassing clean up of temporary files.
Debug mode enabled, bypassing clean up after job failure.
Process Complete: 27/01/2016 15:22:53
Elapsed Time: 29 seconds
________________________________________________________________________________
Critical: Unable to complete backup. Please review task history on host, log
file and information above for specific errors and run vBackup using
the '-help' switch to display syntax and usage information if needed
(e.g. at a command prompt type 'vbackup -help' and press enter).
Press any key to exit.
BACKUP LOG:
================================== LOG START ==================================
Thinware(R) vBackup(R)
Version: 4.0.1.2747 (Version 4.0, Update 1)
Copyright (c) 2009-2015 Thinware, Inc. All rights reserved.
Visit us at: www.vbackup.com
Process Started: 27/01/2016 15:22:24
Application Settings:
- SMTP Server =
- SMTP Username =
- SMTP Password =
- SMTP From Address =
- Notification Recipients =
- VMware Virtual Disk Manager Application Directory = C:\Program Files (x86)\VMware-vix-disklib\bin
Execution Arguments:
- Virtual Machine = owncloud
- Server = 192.168.3.38:22
- Server Username = root
- Server Password = ***********
- Job = owc backup
- Job Type = Backup-Image-SSH
- Backup Root = C:\b
- Disk Exclusion = None
- Backups to Keep = 5
- Quiesce Guest File System = False
- Snapshot Virtual Machine Memory = False
- Create Snapshot Task Timeout = 15
- Remove Snapshot Task Timeout = 15
- Encrypt Temporary Password File = False
- Compression Level = None
- Maximum Log Size = 1024
- Backup Type = Image-Full
- Debug = after
SMTP server not provided, e-mail notification is disabled.
Server Platform: VMware ESXi 6.0.0 3073146
Virtual Machine Guest OS: Ubuntu Linux (64-bit)
License:
- Type: Perpetual
- Status: Active
- Edition in Use: Standard
Backup Folder: C:\b\owncloud
Backup: 160127_152240
No existing temporary snapshots found.
Temporary Snapshot: vBackup-TMP-160127_152240
VMware Virtual Disk Manager: VMware Virtual Disk Manager - build 2498720
VMware Virtual Disk Manager response for Hard disk 1: [OWC-DISK] owncloud/owncloud.vmdk:
VixDiskLib: Invalid configuration file parameter. Failed to read configuration file.
Can't create connection.
E Unable to complete backup. Unable to verify successful transfer of virtual machine virtual disk file C:\b\owncloud\160127_152240\owncloud.vmdk.
Temporary snapshot removed.
i Debug mode enabled, clean up of temporary files bypassed.
i Debug mode enabled, clean up after job failure bypassed.
Process Completed: 27/01/2016 15:22:53
Elapsed Time: 29 seconds
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Joined: 2/25/2011
Posts: 381
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The error you are getting is "Can't create connection". This error is from VMware Virtual Disk Manager (part of VMware Virtual Disk Development Kit).
It looks like you are using VMware Virtual Disk Development Kit (VDDK) version 6.0. VDDK 6.0 is very buggy and actually VMware Virtual Disk Manager in VDDK 6.0 does not even work. This is why you are getting the " Can't create connection." Error.
Try installing and using VDDK 5.1.4 and 5.5.4 (together) and you should be good to go. The vBackup Administrator's Guide covers the install of VDDK 5.1.4 and 5.5.4 and using them both at the same time with a single vBackup implementation.
The reasons for using both version of VDDK are:
1) VDDK 5.1.4 is provided in an installer which will automatically create all required registry settings (VDDK 5.5.4 requires that you create the registry keys manually)
2) Installing both versions allows you to use VMware Virtual Disk Manager from VDDK 5.5.4 and VMware Disk Mount from version 5.1.4.
Also, to further explain, the version of VDDK that you use is dependent on the solution using it (vBackup in this case) rather than the version of ESXi you are running. The current version of vBackup was built around functionality available in VDDK 5.1.4 and 5.5.4 so it is not utilizing any newer functionality that would be available in VDDK 6.0 (if it worked properly).
Hope this helps.
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Joined: 1/27/2016
Posts: 2
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ok. It works now. Thanks!
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Joined: 7/26/2016
Posts: 2
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Perfect, fixed an issue for me :-)
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Joined: 7/29/2016
Posts: 2
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I managed to find the 5.1.4 and the 5.5.4. installed the 5.1.4 then extracted the 5.5.4 into same folder. then pointed thinware to the bin folder of the installation but now i get this error instead of the one the others have posted:
Validating settings...
Verifying connection to SMTP server... Connection verified.
Attempting to ping server... Server responded to ping.
Establishing connection to server...
One or more certificate problems encountered while establishing connection
to https://192.xxx.xxx.xxx/sdk:
* A certification chain processed correctly, but terminated in a root cer
tificate which isn't trusted by the trust provider.
* The certificate's CN name does not match the passed value.
Server Platform: VMware ESXi 6.0.0 3620759
Hypervisor property for 192.xxx.xxx.xxx updated.
Verifying virtual machine exists on server... Virtual machine located successfully.
Virtual Machine Guest OS: Microsoft Windows 10 (64-bit)
GuestOS property for W10 updated.
Validating license... License validated.
License:
- Type: Perpetual
- Status: Active
- Edition in Use: Standard
Checking for licensing issues... No licensing issues found.
Checking for feature usage issues... No feature usage issues found.
E-mail notification is not supported with Standard Edition licenses, e-mail notification disabled.
Backup Folder: C:\Backup\W10
Backup: 160801_134244
Log File: C:\Backup\W10\vBackup.log
Executing backup job...
Checking for existing temporary snapshot(s)... No temporary snapshots found.
Creating folder for backup data... Done.
Retrieving virtual machine ID... Virtual Machine ID: 2
Creating temporary snapshot... Done.
Obtaining reference to temporary snapshot... Done.
Temporary Snapshot: vBackup-TMP-160801_134244
Copying virtual machine configuration file... Done.
Checking for duplicate virtual disk file names... None found.
Copying virtual machine virtual disk file(s)...
VMware Virtual Disk Manager: VMware Virtual Disk Manager - build 2454786
Hard disk 1: [datastore1] W10_1/W10_1-000001.vmdk
Creating disk 'C:\Backup\W10\160801_134244\W10_1-000001.vmdk'
VMware Virtual Disk Manager response for Hard disk 1: [datastore1] W10_1/W10_1-000001.vmdk:
VixDiskLib: Invalid configuration file parameter. Failed to read configuration file.
SSL_IsVerifyEnabled: failed to open the product registry key. Falling back to default behavior: verification on. LastError = 0
SSL: Unknown SSL Error
SSL: connect failed
[NFC ERROR] NfcNewAuthdConnectionEx: Failed to connect to peer. Error: The remote host certificate has these problems:
* The host certificate chain is incomplete.
* Host name does not match the subject name(s) in certificate.
* unable to get local issuer certificate
Failed to convert disk: Cannot connect to the host (0x4650).
Tips:
- The 'VerifySSLCertificates' registry key is missing resulting in a default setting of 'SSL certificate verification enabled'. To resolve this, add the missing registry key (name: VerifySSLCertificates, type: REG_DWORD, value: disabled = 0|enabled = 1). For VMware Virtual Disk Development 5.1.x and earlier this key should be located in 'HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\VMware Virtual Disk Development Kit'. For VMware Virtual Disk Development 5.5.x and later this key should be located in 'HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\VMware, Inc.\VMware Virtual Disk Development Kit'.
- SSL certificate verification is enabled and one or more errors were encountered while trying to verify the host server's certificate. To resolve this, add the missing registry key (setting it's value to 0) as indicated in the tip above or correct the certificate verification error(s) by installing a valid CA-signed certificate on your host server and installing a valid CA-signed root certificate on your vBackup server.
CRITICAL: Unable to verify successful transfer of virtual machine virtual disk file C:\Backup\W10\160801_134244\W10_1-000001.vmdk.
CRITICAL: Unable to complete backup.
Retrieving temporary snapshot ID... Snapshot ID: 9
Removing temporary snapshot... Done.
Cleaning up temporary files... Temporary files successfully removed.
Cleaning up after job failure... Done.
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