Hello,
I just configured my test backup Thinware server and tried to backup a test client server. But the backup stopped with the error below. I check the SHH running on the host server and there is no problem as I was able to connect via puTTY.
Please help me to find out what's the cause and how to resolve it. Thank you. ================================== LOG START ================================== Thinware(R) vBackup(R) Version: 4.0.2.2754 (Version 4.0, Update 2) Copyright (c) 2009-2016 Thinware, Inc. All rights reserved. Visit us at: www.vbackup.com Process Started: 15. 6. 2016 10:54:57 Application Settings: - SMTP Server = - SMTP Username = - SMTP Password = - SMTP From Address = - Notification Recipients = - VMware Virtual Disk Manager Application Directory = C:\Program Files (x86)\VMware\VMware Virtual Disk Development Kit\bin - Disable VMware Virtual Disk Manager Logging = True Execution Arguments: - Virtual Machine = Northwind02 - Win2012 (Test Server) - 21.153 - Server = 192.168.21.221:443 - Server Username = root - Server Password = ******** - Job = test backup - Job Type = Backup-Image-SSH - Backup Root = C:\Users\Administrator\Documents - Disk Exclusion = None - Backups to Keep = 1 - Quiesce Guest File System = True - Snapshot Virtual Machine Memory = False - Create Snapshot Task Timeout = 15 - Remove Snapshot Task Timeout = 15 - Encrypt Temporary Password File = True - Compression Level = None - Maximum Log Size = 1024 - Backup Type = Image-Full - Debug = after SMTP server not provided, e-mail notification is disabled. Server Platform: VMware ESXi 6.0.0 3620759 Virtual Machine Guest OS: Microsoft Windows Server 2012 (64-bit) License: - Type: Perpetual - Status: Active - Edition in Use: Standard Backup Folder: C:\Users\Administrator\Documents\Northwind02 - Win2012 (Test Server) - 21.153 Backup: 160615_105522 No existing temporary snapshots found. E Unable to complete backup. Unable to retrieve virtual machine ID. Error while creating 'virtualmachine' file. FATAL ERROR: Server unexpectedly closed network connection. i Debug mode enabled, clean up of temporary files bypassed. i Debug mode enabled, clean up after job failure bypassed. Process Completed: 15. 6. 2016 10:55:46 Elapsed Time: 49 seconds
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